Privacy at Standard Physics

Walking your shop with the app records the shape of the room and the things in it. That means a floor plan and a room model, a LiDAR mesh of the surfaces, still photographs taken along the walk, a video of the walk itself, and the position the camera was in for each frame. Photographs of an interior show whatever was in the room at the time, including anyone who happened to be standing in it.

The app also asks for a few close-up photos, like one of the front door handle. Each photo you send is stored with the shop.

The app makes a guest account the first time you open it, so you can walk your shop before you sign up. A guest account is saved when you add an email address and a password, or when you use Sign in with Apple.

A saved account holds your email address, the name you gave your shop, and your password. The password is stored as a scrypt hash, so it can't be read back.

Sign in with Apple shares only what Apple sends us. That is an ID that stays the same for you, and an email address. The email address may be a private relay address that Apple forwards to your own.

Scans upload to the Standard Physics server and stay there. They belong to the account that uploaded them, and the workspace only ever lists your own shops.

To work out what is in a room, the server sends photographs from the scan to a model provider that identifies and counts objects in them. Nothing else about you is sent with them, and the provider is set to retain nothing.

A person on the Standard Physics team checks each photo you send. They see the photo and your shop's name. Then we tell you what they found.

When you share your report, we make a link to it. Anyone who has the link can open the report without signing in. The report shows your shop's name, its floor plan, a picture of each spot to fix drawn from the room model, and what we measured.

A link stops working 30 days after you make it. You can stop the links to a shop sooner, and deleting the shop stops them too.

If you allow notifications, the app sends one only when your results are ready, when a photo you sent has been checked, or when a guest shop is about to be deleted. To send them, we keep the address Apple gives your phone for notifications.

When you join the waitlist, we store your email and whether you are a student or a shop owner. We use your email to send a TestFlight invite when a place is available. Write to privacy@standardphysics.app if you want us to remove your waitlist entry.

Your scans are not sold or rented. There is no advertising in Standard Physics, no tracking across other apps or websites, and no profile built about you. Outside your account, your shop is seen only by people you send a report link to and by the person who checks a photo you send.

A single scan goes from the list in the app or the workspace, and takes its photographs, its video and its measurements with it.

Deleting your whole account removes the account, every shop in it and every file stored for those shops. The button is on the home screen of the app and at the top of the workspace. It happens immediately, there is no grace period, and it cannot be undone.

A guest account's shops are deleted 30 days after you last opened one of them. We remind you 3 days before, with a notification and a note in the app. Saving the account keeps them.

Write to privacy@standardphysics.app for a copy of what is held about you, a correction, or anything else about this page.