Standard Physics

This is what a 47-inch counter looks like from a wheelchair. The ADA says the part of a counter where customers pay can be no higher than 36 inches.

Check your shop for ADA problems in three minutes

You’ll need an iPhone 12 Pro or a newer Pro model to scan. How we use your email

See an example shop’s report

About 3 minof your time

A walk around the room

Open the app and hold your iPhone up while you walk once around the shop.

The phone measures the room and everything in it as you go. From those measurements we build a 3D model of your shop.

Up to 15 minuntil your report is ready

The ADA check

We check your counters, aisles, doorways and seating against the 2010 ADA Standards.

This ordering counter is 47 inches high. The ADA wants a section at least 3 feet long that’s no higher than 36 inches. That’s where a customer in a wheelchair can reach the card reader.

What to move

Here the fix costs nothing. The card reader moves to the lower end of the counter.

Lowering a counter takes a contractor. For fixes like that, your report says what has to change and by how many inches.

The way in

We follow a customer from your front door to the counter.

The path has to stay at least 36 inches wide. If two display cases leave a 31-inch gap, your report says to move them 5 inches apart.

The cost of a high counter

In January 2022 a customer who uses a wheelchair sued a California shop over its 47-inch counter.

Whitaker v. T Rock Inc.

$4,000

That’s the least a California court awards for each visit where a customer was turned away. The shop pays the customer’s legal fees too.

California Civil Code § 52(a) and § 55.56(f)

356 days in court

Filed Jan 14, 2022Closed Jan 5, 2023

96%

of the 3,611 ADA cases reported in California ended in a payout.

California Commission on Disability Access, 2025 Annual Report, Table 12

8,667

ADA lawsuits against businesses were filed in federal court in 2025.

Seyfarth Shaw, federal ADA Title III filings, 2026
303234363840424446485036 inHighest a counter may be47 inThe counter in the lawsuit11 in

How high is your counter?

Measure from the floor to the top of the counter where customers pay. Then drag the counter in the drawing to that height.

42 in

That’s 6 inches too high. A customer in a wheelchair needs at least 3 feet of counter that’s 36 inches high or lower.

2010 ADA Standards 904.4.1

Sharetea in Berkeley

We scanned Sharetea’s shop. Both ordering counters were too high for a customer in a wheelchair. Stools also sat in the floor space a wheelchair needs in front of each counter.

So far we’ve scanned more than 40,000 square feet of restaurants, homes and campus buildings around the Bay Area and Los Angeles.

42 in41.5 in36 in maximum

Questions

Which iPhone do I need?

You need an iPhone 12 Pro or a newer Pro model. Your report opens on any phone or computer.

Does this certify that my shop meets the ADA?

No. Standard Physics finds problems and plans the fixes. It can’t certify that a building meets the ADA.

What can’t a scan measure?

How hard your front door is to push open takes a gauge, not a camera. Checks like that go on your report as to-dos.

Who can see the scan of my shop?

Only you can, unless you share a link to your report. A shared link stops working after 30 days. You can delete a shop or your whole account at any time. Read the privacy page

Measure your shop

We’ll email you an invite to the iPhone app. Your report is ready within 15 minutes of your walk.

You’ll need an iPhone 12 Pro or a newer Pro model to scan. How we use your email